ලංකා ව්යාපාරික පුවත් - LBN
Union Bank as part of its transformation continues to evolve its digital first approach to providing enhanced customer experience. As part of its digital agenda the Bank recently unveiled several new features to its mobile banking platform UBgo.
UBgo is designed to simplify and enhance the banking experience for customers and transforms the way finances are managed by offering a gamut of convenient services from fund transfers, instant opening of savings and fixed deposits, fast QR payments, payee management and bill payments, cards and more enabling easy banking on the go. In its recent revamp, as a key highlight the app now offers video KYC facility, enabling hassle free account opening without visiting a branch. Enabling easy engagement with the Bank, the app also provides the Call-Back requests for assistance.
Manisha Fernando, Vice President of Digital Banking, said, “The Bank’s continues to transform the lives of our customers through digital innovations and service excellence and providing the best digital banking experience is a top priority. The recent revamp of the UBgo mobile banking app, enables the bank to successfully penetrate its preferred target markets of affluent customer segments and particularly the GenZs whilst creating added value and an enhanced banking experience for our existing customers. Union Bank is the first bank to be recognised with the ISO 27001:2022 certification and Payment Card Industry Data Security Standard (PCI DSS) v4.0 for maintaining the highest standards of Data Security. The app also offers secure biometrics and controls to ensure a safe banking experience to customers. The app will continue to evolve as a future ready digital solution aligning to changing consumer needs and market dynamics”.
